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Sunardi, D., Hereyah, Y. and Putra, A.M. 2023. Communication Strategy For Handling Public Service Complaints On Instagram Account @disdukcapilkabtangerang. International Journal of Social and Management Studies. 4, 1 (Jan. 2023), 50–60. DOI:https://doi.org/10.5555/ijosmas.v4i1.269.