JAINURI; ISKANDAR, J.; AMRI, W. A. A. .; NADEAK, M.; NOVITASARI, D. Customer Satisfaction Analysis on E-Commerce Sites: Quo Vadis The Role of Brand Leadership?. International Journal of Social and Management Studies, [S. l.], v. 3, n. 1, p. 269–279, 2022. DOI: 10.5555/ijosmas.v3i1.108. Disponível em: https://ijosmas.org/index.php/ijosmas/article/view/108. Acesso em: 6 oct. 2025.