HAFIZA; SA’AJIZ, M. Analysis of ISO 9001: 2015 Quality Management System Implementation on Customer Satisfaction with Service Quality: A Short Narrative . International Journal of Social and Management Studies, [S. l.], v. 4, n. 5, p. 28–32, 2023. DOI: 10.5555/ijosmas.v4i5.351. Disponível em: https://ijosmas.org/index.php/ijosmas/article/view/351. Acesso em: 31 jan. 2025.