ANDRE , J. .; ALEX P, A. P.; ERIX, E.; CITRA , S.; WIJAYA , S. . ANALYSIS SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION . International Journal of Social and Management Studies, [S. l.], v. 1, n. 1, p. 105–116, 2020. DOI: 10.5555/ijosmas.v1i1.65. Disponível em: https://ijosmas.org/index.php/ijosmas/article/view/65. Acesso em: 27 feb. 2025.