Application Suggestion of ISO 9001:2015 Quality Management System in the Defense Industry: A Literature Review
DOI:
https://doi.org/10.5555/ijosmas.v3i3.140Keywords:
Quality Management System, ISO 9001: Defense IndustryAbstract
The purpose of this article is to explore the benefits of implementing the ISO 9001:2015 quality management system in various industries and provide recommendations to be applied to the defense industry. The method of writing this article is a literature review, which is a review by collecting, understanding, analyzing and then concluding as many as 29 international journal articles about the application of ISO 9001:2015 from various countries and various industrial sectors. The analysis used used 29 content analysis of journal articles, then coding was carried out on the contents of the reviewed journals using the psychospiritual category. The data that had been collected was then looked for similarities and differences and then discussed to draw conclusions. The results of the literature review analysis state that the implementation of the ISO 9001:2015 quality management system can increase productivity, quality, delivery, cost, morale and occupational safety and health in the industry so that the ISO 9001:2015 quality management system is recommended to be applied in the defense industry.
Downloads
References
Abdulhasan, J. S. (2016). Towards Establishing a Quality Management System Based on ISO 9000 Requirements in the Iraqi Military Construction Organization (Doctoral dissertation, Universiti Sains Malaysia).
Alič, M. (2014). Impact of ISO 9001 certification cancellation on business performance: a case study in Slovenian organisations. Total Quality Management & Business Excellence, 25(7-8), 790-811.
Agus, P., Ratna Setyowati, P., Arman, H., Masduki, A., Innocentius, B., Priyono Budi, S., & Otta Breman, S. (2020). The effect of implementation integrated management system ISO 9001, ISO 14001, ISO 22000 and ISO 45001 on Indonesian food industries performance. Test Engineering and Management, 82(20), 14054-14069.
Akrim, Z. H. M., & Sidjabat, F. M. Study of Manufacture Company Strategy in Implementing ISO 9001: 2015 & ISO 140001. UNM Environmental Journals, 2(2), 28-33.
Astrini, N. (2021). ISO 9001 and performance: a method review. Total Quality Management & Business Excellence, 32(1-2), 5-32.
Castello Dalmau, J., Gimenez, G., & De Castro, R. (2016). ISO 9001 aspects related to performance and their level of implementation. Journal of Industrial Engineering and Management (JIEM), 9(5), 1090-1106.
Givano, G., & Sholichah, H. (2019). Implementation of ISO 9001: 2015 and ISO 14001: 2015 in Coal and Heavy Metal Mining Sector: Study Case on Developed and Developing Country. Jurnal Sains & Teknologi Lingkungan, 11(1), 57-73.
Ionașcu, M., Ionașcu, I., Săcărin, M., & Minu, M. (2017). Exploring the impact of ISO 9001, ISO 14001 and OHSAS 18001 certification on financial performance: The case of companies listed on the Bucharest Stock Exchange. Amfiteatru Economic Journal, 19(44), 166-180.
Latan, H., Jabbour, C. J. C., de Sousa Jabbour, A. B. L., de Camargo Fiorini, P., & Foropon, C. (2020). Innovative efforts of ISO 9001-certified manufacturing firms: Evidence of links between determinants of innovation, continuous innovation and firm performance. International Journal of Production Economics, 223, 107526.
Lambert, G., & Ouedraogo, N. (2015). Empirical investigation of ISO 9001 quality management systems' impact on organisational learning and process performances. Total Quality Management & Business Excellence, 19(10), 1071-1085.
Jannah, M., Fahlevi, M., Paulina, J., Nugroho, B. S., Purwanto, A., Subarkah, M. A., ... & Cahyono11, Y. (2020). Effect of ISO 9001, ISO 45001 and ISO 14000 toward financial performance of Indonesian manufacturing. Systematic Reviews in Pharmacy, 11(10), 894-902.
Maryani, E., Purwanto, A., Kartika, H., Haris, M., Ihsan, N., Fatah, K. M. A., & Pramono, R. (2020). Do Gemba Kaizen and 5S Reinforce Medical Equipment Manufacturing Performance. European Journal of Molecular & Clinical Medicine, 7(7), 41-57.
Mangula, M. S., & Karugira, D. (2013). Effect of quality management systems (ISO 9001) certification on organizational performance in Tanzania: a case of manufacturing industries in morogoro. International Journal of Technology enhancements and emerging engineering research, 1(1), 14-19.
Martinez, H. J. (1993). A method of preparation for an ISO 9001 certification process in a military/commercial environment. California State University, Dominguez Hills.
Noviantoro, R., Maskuroh, N., Santoso, B., Fahlevi, M., Pramono, R., Purwanto, A., ... & Munthe, A. P. (2020). Did quality management system ISO 9001 version 2015 influence business performance? Evidence from Indonesian hospitals. Journal Scopus.
Okudan, O., & Budayan, C. (2021). Reasons for Performance Differences among ISO 9001: 2015–Certified Construction Companies in the Perspective of TQM Elements. Journal of Management in Engineering, 37(5), 04021050.
Ong, F., Purwanto, A., Supono, J., Hasna, S., Novitasari, D., & Asbari, M. (2020). Does Quality Management System ISO 9001: 2015 Influence Company Performance? Anwers from Indonesian Tourism Industries. Test Engineering & Management, 83, 24808-24817.
Prates, G. A., & Caraschi, J. C. (2014). Organizational impacts due to ISO 9001 certified implementation on Brazilians Cardboard Companies. International Journal of Academic Research in Business and Social Sciences, 4(5), 500-513.
Purwanto, A., Asbari, M., & Santoso, P. B. (2019). Pengaruh Kompetensi, Motivasi, Kepemimpinan, Komitmen dan Budaya Kerja Sistem Manajemen Integrasi ISO 9001, ISO 14000 dan ISO 45001 Pada Industri Otomotif. Jurnal Produktivitas: Jurnal Fakultas Ekonomi Universitas Muhammadiyah Pontianak, 6(2).
Purwanto, A., Asbari, M., & Santoso, P. B. (2019). Does Culture, Motivation, Competence, Leadership, Commitment Influence Quality Performance?. Inovbiz: Jurnal Inovasi Bisnis, 7(2), 201-205.
Purwanto, A., Asbari, M., Novitasari, D., Cahyono, Y., Wardana, W., Suryani, P., ... & Wahyuni, I. S. (2021). Peningkatan Kualitas Produk dengan Pelatihan ISO 9001: 2015 Sistem Manajemen Mutu Pada Industri Packaging di Tangerang. Journal of Community Service and Engagement, 1(02), 28-34.
Purwanto, A., Asbari, M., Novitasari, D., Fahmi, K., Mustofa, A., Rochmad, I., & Wahyuni, I. S. (2021). Peningkatan Keselamatan Kerja Melalui Pelatihan ISO 45001: 2018 Sistem Manajemen Keselamatan dan Kesehatan Kerja Pada Industri Manufaktur di Tangerang. Journal of Community Service and Engagement, 1(02), 1-6.
Purwanto, A., Asbari, M., Novitasari, D., Cahyono, Y., Suheri, S., Wanto, W., ... & Wahyuni, I. S. (2021). Mewujudkan Green Industry dengan Pelatihan ISO 14001: 2015 Sistem Manajemen Lingkungan Pada Industri Chemical di Tangerang. Journal of Community Service and Engagement, 1(02), 21-27.
Purwanto, A., Asbari, M., & Santoso, P. B. (2020). Effect of integrated management system of ISO 9001: 2015 and ISO 22000: 2018 implementation to packaging industries quality performance at Banten Indonesia. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 4(1), 17-29
Pratama, N. A., Kumar, V., Kumari, A., Garza-Reyes, J. A., & Nadeem, S. P. (2018). Investigating the benefits and challenges of the implementation of ISO 9001 and ISO 14001 in the aerospace industry.
Ratnasingam, J., Yoon, C. Y., & Ioras, F. (2013). The effects of ISO 9001 quality management system on innovation and management capacities in the Malaysian furniture sector. Bulletin of the Transilvania University of Brasov. Forestry, Wood Industry, Agricultural Food Engineering. Series II, 6(1), 63.
Siltori, P. F., Simon Rampasso, I., Martins, V. W., Anholon, R., Silva, D., & Souza Pinto, J. (2021). Analysis of ISO 9001 certification benefits in Brazilian companies. Total Quality Management & Business Excellence, 32(13-14), 1614-1632.
Sousa, A. A. G. D., Lima, M. P. D. S., & Fermam, R. K. S. (2020). The design of the certification service of quality management systems ISO 9001: a case study in a military organization of the Brazilian Navy. Gestão & Produção, 27.
White, J. A. (2003). An ISO 9001: 2000 and federal aviation Parts Manufacturer Approval-based quality manual. California State University, Dominguez Hills.
