Maximizing Employee Performance: An Analysis of Organizational and Individual Factors
DOI:
https://doi.org/10.5555/ijosmas.v1i1.11Keywords:
Engagement, perceived organizational support, performance.Abstract
This study aimed to measure the effect of perceived organizational support (organizational factor) on the performance of private company employees in West Java which is mediated by employee engagement (individual factor). The data collection was done by simple random sampling via electronic to the employees as population. The returned and valid questionnaire results were 221 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that perceived organizational support has a positive and significant effect on the employee's performance, both directly and indirectly through mediating employee engagement. This new research proposed a model for building performance among the private company employees in West Java through enhancing perceived organizational support with employee engagements as a mediator
Downloads
References
Akçin, K., Erat, S., Alniaçik, Ü., & Çiftçioğlu, A. B. (2017). Effect of Perceived Organizational Support on Organizational Silence and Task Performance: A Study on Academicians. Journal of Global Strategic Management |, 11(1), 35–43. https://doi.org/10.20460/JGSM
Amri, W. A. A., Asbari, M., Gazali, Novitasari, D., & Purwanto, A. (2021). The Effect of Religiosity and Service Quality on Job Satisfaction: A Case Study of MSME Employees. International Journal of Social and Management Studies (IJOSMAS), 01(01), 53–63. https://doi.org/https://doi.org/10.5555/ijosmas.v2i1.7
Ariyabuddhiphongs, V., & Kahn, S. I. (2017). Transformational leadership and turnover intention: The mediating effects of trust and job performance on café employees in Thailand. Journal of Human Resources in Hospitality and Tourism, 16(2), 215–233. https://doi.org/10.1080/15332845.2016.1202730
Asbari, M. (2019). Pengaruh kepemimpinan transformasional dan iklim organisasi terhadap kinerja dosen. JOCE IP, 13(2), 172–186. http://jurnal.ipem.ac.id/index.php/joce-ip/article/view/187
Asbari, M., & Novitasari, D. (2020). The Role of Readiness for Change on Part-Timer Employee Performance: Analysis of Transformational Leadership Practice in Convection Industry. Journal of Communication Education (JOCE), 14(02). http://jurnal.ipem.ac.id/index.php/joce-ip/article/view/220
Asbari, M., Novitasari, D., Gazali, G., Silitonga, N., & Pebrina, E. T. (2020). Analisis Kesiapan untuk Berubah di Masa Pandemi Covid-19: Studi Pengaruh Kepemimpinan Transformasional terhadap Kinerja Karyawan. Jurnal Perspektif, 18(2), 147–159. https://ejournal.bsi.ac.id/ejurnal/index.php/perspektif/article/view/8576
Asbari, M., Novitasari, D., Silitonga, N., Sutardi, D., & Gazali, G. (2020). Mempertahankan Kinerja Karyawan di Masa Pandemi Covid-19: Studi Kasus pada Industri Ritel. JMK (Jurnal Manajemen Dan Kewirausahaan), 5(3), 183. https://doi.org/10.32503/jmk.v5i3.1093
Asbari, M., Purwanto, A., Sudargini, Y., & Fahmi, K. (2019). The Effect of Work-Family Conflict and Social Support on Job Satisfaction: A Case Study of Female Employees in Indonesia. International Journal of Social and Management Studies (IJOSMAS), 01(01), 32–42. https://doi.org/https://doi.org/10.5555/ijosmas.v1i1.3
Basuki, S., Novitasari, D., Fahlevi, M., Nadeak, M., Fahmi, K., Pebrina, E. T., Sudiyono, R. N., & Asbari, M. (2020). Performance Analysis of Female Employees in the Covid-19 Pandemic Period: The Effects of Readiness for Change and Effectiveness of Transformational Leadership. Solid State Technology, 63(1s), 201–217. http://www.solidstatetechnology.us/index.php/JSST/article/view/709
Chin, W. (1998). The Partial Least Squares Approach to Structural Equation Modeling (E. Modern Methods for Business Research, In: G. A. Marcoulides (ed.)). Lawrence Erlbaum Associates Publisher.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An Interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42–51. https://doi.org/10.1037/0021-9010.86.1.42
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Eisenberger 1986 JAppPsychol POS original article. Journal of Applied Psychology, 71(3), 500–507.
Eisenberger, R., Malone, G. P., & Presson, W. D. (2016). Optimizing Perceived Organizational Support to Enhance Employee Engagement. Society for Human Resource Management, 1–22. http://www.siop.org/SIOP-SHRM/SHRM-SIOP POS.pdf
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
Ghozali, I. (2014). Structural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS) (4th ed.). Badan Penerbit Universitas Diponegoro.
Goestjahjanti, S. F., Novitasari, D., Hutagalung, D., Asbari, M., & Supono, J. (2020). Impact of Talent Management, Authentic Leadership and Employee Engagement on Job Satisfaction: Evidence From South East Asian Industries. Journal of Critical Reviews, 7(19), 67–88. http://www.jcreview.com/?mno=101983
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). Pearson Prentice Hall.
Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43(6), 495–513. https://doi.org/10.1016/j.jsp.2005.11.001
Hutagalung, D., Sopa, A., Asbari, M., Cahyono, Y., Maesaroh, S., & Chidir, G. (2020). Influence of Soft Skills, Hard Skills and Organization Learning on Teachers’ Performance through Innovation Capability as Mediator. Journal of Critical Reviews, 7(19), 54–66. http://www.jcreview.com/?mno=101978
Janssen, O., & Yperen, N. W. Van. (2004). Employees’ Goal Orientations, The Quality of Leader-Member Exchange, and The Outcomes of Job Performance and Job Satisfaction. Academy OfManagement Journal, 47(3), 368–384. https://doi.org/10.5465/20159587
Jumiran, Novitasari, D., Nugroho, Y. A., Sutardi, D., Sasono, I., & Asbari, M. (2020). Pengaruh Dimensi Kepemimpinan Transformasional terhadap Kepuasan Kerja dan Komitmen Organisasional: Studi Kasus pada Dosen Perguruan Tinggi Swasta. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 600–621. https://ummaspul.e-journal.id/Edupsycouns/article/view/555
Kamar, K., Novitasari, N., Asbari, M., Winanti, & Goestjahjanti, F. S. (2019). Enhancing Employee Performance during the Covid-19 Pandemic: the Role of Readiness for Change Mentality. Jurnal Dinamika Manajemen, 11(2), 154–166. http://journal.unnes.ac.id/nju/index.php/jdm/article/view/25279
Karatepe, O. M., & Aga, M. (2016). The effects of organization mission fulfillment and perceived organizational support on job performance: The mediating role of work engagement. International Journal of Bank Marketing.
Karatepe, O. M., Beirami, E., Bouzari, M., & Safavi, H. P. (2014). Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry. International Journal of Hospitality Management, 36, 14–22. https://doi.org/10.1016/j.ijhm.2013.08.003
Kim, S. J., & Chung, E. K. (2018). The effect of organizational justice as perceived by occupational drivers on traffic accidents: Mediating effects of job satisfaction. Journal of Safety Research, xxxx, 1–6. https://doi.org/10.1016/j.jsr.2018.11.001
Kinsella, G. K., Mahon, C., & Lillis, S. (2017). Using pre-lecture activities to enhance learner engagement in a large group setting. Active Learning in Higher Education, 18(3), 231–242. https://doi.org/10.1177/1469787417715205
Novitasari, D., & Asbari, M. (2020a). Pengaruh Kepemimpinan Transformasional terhadap Kinerja Karyawan: Peran Kesiapan untuk Berubah sebagai Mediator. Jurnal Manajemen, 10(2), 84–99. https://e-jurnal.lppmunsera.org/index.php/JM/article/view/2371
Novitasari, D., & Asbari, M. (2020b). Urgensi Kepemimpinan dan Mentalitas Siap Berubah terhadap Kinerja Pegawai di Masa Pandemi Covid-19. Jurnal REKOMEN (Riset Ekonomi Manajemen), 4(1), 66–80. https://jurnal.untidar.ac.id/index.php/rekomen/article/view/2712
Novitasari, D., Asbari, M., Purwanto, A., Fahmalatif, F., Sudargini, Y., Hidayati, L., & Wiratama, J. (2021). The Influence of Social Support Factors on Performance: A Case Study of Elementary School Teachers. International Journal of Social and Management Studies (IJOSMAS), 01(01), 41–52. https://doi.org/https://doi.org/10.5555/ijosmas.v2i1.6
Novitasari, D., Asbari, M., Purwanto, A., Iskandar, J., Sutardi, D., Silitonga, N., & Putra, A. S. (2020). Peran Social Support terhadap Work Conflict, Kepuasan dan Kinerja. Jurnal Penelitian Ilmu Manajemen (JPIM), 5(2), 187–202. https://doi.org/http://dx.doi.org/10.30736%2Fjpim.v5i2.350
Novitasari, D., Asbari, M., Wijayanti, L. M., Hyun, C. C., & Farhan, M. (2020). The Role of Religiosity, Leadership Style, Job Satisfaction and Organizational Citizenship Behavior Mediation on Woman Teachers’ Performance. Solid State Technology, 63(6), 2953–2967. http://solidstatetechnology.us/index.php/JSST/article/view/3380
Novitasari, D., Goestjahjanti, F. S., & Asbari, M. (2020). The Role of Readiness to Change between Transformational Leadership and Performance: Evidence from a Hospital during Covid-19 Pandemic. APMBA (Asia Pacific Management and Business Application), 9(1), 37–56. https://doi.org/10.21776/ub.apmba.2020.009.01.4
Novitasari, D., Kumoro, D. F. C., Yuwono, T., & Asbari, M. (2020). Authentic Leadership and Innovation: What is the Role of Psychological Capital? International Journal of Science and Management Studies (IJSMS), 3(5), 27–42. https://www.ijsmsjournal.org/volume3-issue5.html
Novitasari, D., Sasono, I., & Asbari, M. (2020). Work-Family Conflict and Worker’s Performance during Covid-19 Pandemic: What is the Role of Readiness to Change Mentality? International Journal of Science and Management Studies (IJSMS), 3(4), 122–134. http://www.ijsmsjournal.org/volume3-issue4.html
Novitasari, D., Yuwono, T., Cahyono, Y., Asbari, M., & Sajudin, M. (2020). Effect of Hard Skills, Soft Skills, Organizational Learning and Innovation Capability on Indonesian Teachers’ Performance during Covid-19 Pandemic. Solid State Technology, 63(6), 2927–2952. http://www.solidstatetechnology.us/index.php/JSST/article/view/3379
Nuryanti, Y., Novitasari, D., Nugroho, Y. A., Fauji, A., Gazali, & Asbari, M. (2020). Meningkatkan Komitmen Organisasional Dosen: Analisis Pengaruh Kepemimpinan Perguruan Tinggi dan Kepuasan Intrinsik & Ekstrinsik Dosen. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 561–581. https://ummaspul.e-journal.id/Edupsycouns/article/view/551
Purwanto, A., & Asbari, M. (2020). Model Pengaruh Gaya Kepemimpinan Authentic, Authoritarian ,Tansformational, Transactional Berpengaruh Terhadap Kinerja: Studi Pada Kinerja Dosen Perguruan Tinggi di Jawa Tengah. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 227–245. https://ummaspul.e-journal.id/Edupsycouns/article/view/441/257
Purwanto, A., Pramono, R., Asbari, M., Senjaya, P., Hadi, A. H., & Andriyani, Y. (2020). Pengaruh Kepemimpinan terhadap Kinerja Guru Sekolah Dasar dengan Keterlibatan Kerja dan Budaya Organisasi sebagai Mediator. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 50–63. https://ummaspul.e-journal.id/Edupsycouns/article/view/412
Putra, A. S., Waruwu, H., Asbari, M., Novitasari, D., & Purwanto, A. (2021). Leadership in the Innovation Era: Transactional or Transformational Style ? International Journal of Social and Management Studies (IJOSMAS), 01(01), 89–96. https://doi.org/https://doi.org/10.5555/ijosmas.v1i1.10
Putra, F., Asbari, M., Purwanto, A., Novitasari, D., & Santoso, P. B. (2021). Linking Social Support and Performance in Higher Education. International Journal of Social and Management Studies (IJOSMAS), 01(01), 64–73. https://doi.org/https://doi.org/10.5555/ijosmas.v2i1.8
Raina, K., & Khatri, P. (2015). Faculty engagement in higher education: prospects and areas of research. On the Horizon, 23(4), 285–308. https://doi.org/10.1108/OTH-03-2015-0011
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Santoso, P. B., Asbari, M., Siswanto, E., & Fahmi, K. (2020). The Role of Job Satisfaction and Organizational Citizenship Behavior on Performance: Evidence from Indonesian Teachers. International Journal of Social and Management Studies (IJOSMAS), 01(01), 22–31. https://ijosmas.org/index.php/ijosmas/article/view/2
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293–315. https://doi.org/10.1002/job.248
Silitonga, N., Novitasari, D., Sutardi, D., Sopa, A., Asbari, M., Yulia, Y., Supono, J., & Fauji, A. (2020). The Relationship of Transformational Leadership, Organizational Justice and Organizational Commitment: a Mediation Effect of Job Satisfaction. Journal of Critical Reviews, 7(19), 89–108. http://www.jcreview.com/?mno=101999
Sudiyono, R. N., Fikri, M. A. A., Asbari, M., Suroso, Nugroho, Y. A., & Singgih, E. (2020). The Role of Employee Engagement in the Relationship between Authentic Leadership , Talent Management and Job Satisfaction. International Journal of Advanced Science and Technology, 29(5), 11809–11836. http://sersc.org/journals/index.php/IJAST/article/view/25377
Sudiyono, R. N., Goestjahjanti, F. S., Asbari, M., Fayzhall, M., Yani, A., Winanti, Yuwono, T., Nurasiah, Yulia, Y., Singgih, E., & Chidir, G. (2020). Meningkatkan Komitmen dan Kinerja Dosen : Apa Peran Manajemen Perguruan Tinggi ? EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 337–352. https://ummaspul.e-journal.id/Edupsycouns/article/view/489/283
Suprapti, Asbari, M., Cahyono, Y., & Mufid, A. (2020). Leadership Style, Organizational Culture and Innovative Behavior on Public Health Center Performance During Pandemic Covid-19. Journal of Industrial Engineering & Management Research, 1(2). https://doi.org/https://doi.org/10.7777/jiemar.v1i2
Sutardi, D., Novitasari, D., Asbari, M., Silitonga, N., Nugroho, Y. A., Hutagalung, D., Mustofa, Chidir, G., Basuki, S., & Yuwono, T. (2020). Pengaruh Work-Family Conflict, Stres Kerja dan Social Support terhadap Kepuasan Kerja: Studi Kasus pada Guru Wanita di Tangerang. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 482–498. https://ummaspul.e-journal.id/Edupsycouns/article/view/513
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82–111. https://doi.org/10.2307/257021
Yuwono, T., Novitasari, D., Asbari, M., Sutardi, D., Mustofa, & Asbari, M. (2020). Peran Organizational Commitment terhadap Hubungan Work- Family Conflict dan Kepuasan Kerja Karyawan Wanita di Kota Seribu Industri Tangerang. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 524–540. https://ummaspul.e-journal.id/Edupsycouns/article/view/526/303
Yuwono, T., Novitasari, D., Hutagalung, D., Sasono, I., Silitonga, N., & Asbari, M. (2020). Peran Organizational Justice terhadap Komitmen Organisasional: Analisis Mediasi Kepuasan Kerja Dosen Perguruan Tinggi Swasta. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 582–599. https://ummaspul.e-journal.id/Edupsycouns/article/view/550
Zaman, M. N., Novitasari, D., Goestjahjanti, F. S., Fahlevi, M., Nadeak, M., Fahmi, K., Setiawan, T., & Asbari, M. (2020). Effect of Readiness to Change and Effectiveness of Transformational Leadership on Workers ’ Performance during Covid-19 Pandemic. Solid State Technology, 63(1s), 185–200. http://www.solidstatetechnology.us/index.php/JSST/article/view/708
Adinugraha, H. H., Nasution, I. F. A., Faisal, F., Daulay, M., Harahap, I., Wildan, T., ... & Purwanto, A. (2021). Halal Tourism in Indonesia: An Indonesian Council of Ulama National Sharia Board Fatwa Perspective. The Journal of Asian Finance, Economics and Business, 8(3), 665-673.
Asbari, M., Purwanto, A., Ong, F., Mustikasiwi, A., Maesaroh, S., Mustofa, M., ... & Andriyani, Y. (2020). Impact of Hard Skills, Soft Skills and Organizational Culture: Lecturer Innovation Competencies As Mediating. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 101-121.
Asbari, M., Hyun, C. C., Wijayanti, L. M., WINANTI, W., Fayzhall, M., & Putra, F. (2020). HARD SKILLS DAN SOFT SKILLS: APA MEMBANGUN INOVASI GURU SEKOLAH ISLAM?. Evaluasi: Jurnal Manajemen Pendidikan Islam, 4(1), 143-172.
Asbari, M., Hidayat, D. D., & Purwanto, A. (2021). Managing Employee Performance: From Leadership to Readiness for Change. International Journal of Social and Management Studies, 2(1), 74-85.
Nugroho, Y. A., Asbari, M., Purwanto, A., Basuki, S., Sudiyono, R. N., Fikri, M. A. A., ... & Xavir, Y. (2020). Transformational leadership and employees' performances: The mediating role of motivation and work environment. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 438-460.
Fahmi, K., Mustofa, A., Rochmad, I., Sulastri, E., Wahyuni, I. S., & Irwansyah, I. (2021). Effect of ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018 on operational performance of automotive industries. Journal of Industrial Engineering & Management Research, 2(1), 13-25.
Purwanto, A., Asbari, M., & Hadi, A. H. (2020). Gaya Kepemimpinan Perguruan Tinggi Kesehatan: Authentic, Tansformational, Authoritarian atau Transactional. Surya Medika: Jurnal Ilmiah Ilmu Keperawatan dan Ilmu Kesehatan Masyarakat, 15(1), 8-18.
Purwanto, A., Bernarto, I., Asbari, M., Wijayanti, L. M., & Hyun, C. C. (2020). The Impacts of Leadership and Culture on Work Performance in Service Company and Innovative Work Behavior as Mediating Effects. Journal of Research in Business, Economics, and Education, 2(1), 283-291.
Purwanto, A., Bernarto, I., Asbari, M., Wijayanti, L. M., & Hyun, C. C. (2020). The Impacts of Leadership and Culture on Work Performance in Service Company and Innovative Work Behavior as Mediating Effects. Journal of Research in Business, Economics, and Education, 2(1), 283-291.
Purwanto, A., Asbari, M., & Santoso, T. I. (2021). Analisis Data Penelitian Marketing: Perbandingan Hasil antara Amos, SmartPLS, WarpPLS, dan SPSS Untuk Jumlah Sampel Besar. Journal of Industrial Engineering & Management Research, 2(4), 216-227.
Purwanto, A., & Sudargini, Y. (2021). Partial Least Squares Structural Squation Modeling (PLS-SEM) Analysis for Social and Management Research: A Literature Review. Journal of Industrial Engineering & Management Research, 2(4), 114-123.
Purwanto, A., Asbari, M., & Santoso, T. I. (2020). Analisis Data Penelitian Manajemen Pendidikan: Perbandingan Hasil antara Amos, SmartPLS, WarpPLS, dan SPSS Untuk Jumlah Sampel Kecil. International Journal Of Social, Policy And Law, 1(1), 111-121.
Sudargini, Y., & Purwanto, A. (2020). the Effect of Teachers Pedagogic Competency on the Learning Outcomes of Students. Journal of Industrial Engineering & Management Research, 1(4), 1-8.
Sopa, A., Asbari, M., Purwanto, A., Santoso, P. B., Mustofa, D. H., Maesaroh, S., & Primahendra, R. (2020). Hard skills versus soft skills: which are more important for Indonesian employees innovation capability. International Journal of Control and Automation, 13(2), 156-175.
Yuliantoro, N., Goeltom, V., Juliana, I. B., Pramono, R., & Purwanto, A. (2019). Repurchase intention and word of mouth factors in the millennial generation against various brands of Boba drinks during the Covid 19 pandemic. African Journal of Hospitality, Tourism and Leisure, 8(2), 1-11.
