The Role of Job Satisfaction and Organizational Citizenship Behavior on Performance: Evidence from Indonesian Teachers
DOI:
https://doi.org/10.5555/ijosmas.v1i1.2Keywords:
Job satisfaction, organizational citizenship behavior, performance.Abstract
This study aimed to measure the effect of job satisfaction and organizational citizenship behavior on the teacher performance of private school teachers in Tangerang. The data collection was done by simple random sampling via electronic to the private school teacher population in Tangerang. The returned and valid questionnaire results were 113 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that job satisfaction and organizational citizenship behavior have a positive and significant effect on teacher performance. Besides, job satisfaction has a positive and significant effect on organizational citizenship behavior. This new research proposed a model for building the teacher performance among the private school teachers in Tangerang through enhancing job satisfaction and organizational citizenship behavior. This research could pave the way to improve teacher readiness in facing the era of education 4.0.
Downloads
References
Asbari, M. (2015). Focus One Great. Book Kitchen Publisher.
Asbari, M. (2019). The influence of transformational leadership and organizational climate on lecturer performance. JOCE IP, 13 (2), 172–186. http://jurnal.ipem.ac.id/index.php/joce-ip/article/view/187
Asbari, M., Bernarto, I., Pramono, R., Purwanto, A., Hidayat, D., Sopa, A., Alamsyah, VU, Senjaya, P., Fayzhall, M., & Mustofa. (2020). The effect of work-family conflict on job satisfaction and performance: A study of Indonesian female employees. International Journal of Advanced Science and Technology, 29 (3), 6724–6748. http://sersc.org/journals/index.php/IJAST/article/view/7325
Asbari, M., Chi Hyun, C., Wijayanti, LM, Imelda, D., & Purwanto, A. (2020). Hard Skills Or Soft Skills: Which Is More Important For Teacher Innovation. Edumaspul - Journal of Education, 4 (1), 1–20. https://www.researchgate.net/publication/339274657AAHARDAASKILLSAAATAUAASOFTAASKILLSAAMANAKAHAAYANGAALEBIHAAPENTINGAABAGIAAINOVASIAAGURU
Asbari, M., Fayzhall, M., Goestjahjanti, FS, Winanti, Yuwono, T., Hutagalung, D., Basuki, S., Maesaroh, S., Mustofa, Chidir, G., Yani, A., & Purwanto , A. (2020). The Role of Transformational Leadership and Learning Organization on School Innovation Capacity. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 6724–6748. https://ummaspul.e-journal.id/Edupsycouns/article/view/421
Asbari, M., Hyun, CC, Wijayanti, LM, WINANTI, W., Fayzhall, M., & Putra, F. (2020). Hard Skills And Soft Skills: What Builds Innovations for Islamic School Teachers? EVALUATION Journal, 4 (1), 143. https://doi.org/10.32478/ Evalu.v4i1.362
Asbari, M., Pramono, R., Kotamena, F., Liem, J., Sihite, OB, Alamsyah, VU, Imelda, D., Setiawan, ST, & Agus Purwanto. (2020). Study of Work-Family Conflict Phenomenology in the Life of Female Honorary Teachers. Edumaspul - Journal of Education, 4 (1), 180–201. https://doi.org/https://doi.org/10.33487/edumaspul.v4i1.347
Asbari, M., Wijayanti, LM, Hyun, CC, Purwanto, A., Santoso, B., & Article, H. (2019). Effect of Tacit and Explicit Knowledge Sharing on Teacher Innovation Capability. Educational Dynamics, 14 (2), 227–243. https://doi.org/10.15294/dp.v14i2.22732
Basu, E., Pradhan, RK, & Tewari, HR (2017). Impact of Organizational Citizenship Behavior on Job Performance in Indian Healthcare Industries. International Journal of Productivity and Performance Management, 66 (6), 780–796. https://doi.org/10.1108/ijppm-02-2016-0048
Bernardin, H., & Russel, J. (1993). Human Resource Management: An Experimental Approach. Mc Graw Hill Companies.
Bernarto, I., Bachtiar, D., Sudibjo, N., Suryawan, IN, Purwanto, A., & Asbari, M. (2020). Effect of transformational leadership, perceived organizational support, job satisfaction toward life satisfaction: Evidences from Indonesian teachers. International Journal of Advanced Science and Technology, 29 (3), 5495–5503. http://sersc.org/journals/index.php/IJAST/article/view/6057
Callea, A., Urbini, F., & Chirumbolo, A. (2016). The mediating role of organizational identification in the relationship between qualitative job insecurity, OCB and job performance. Journal of Management Development, 35 (6), 735–746. https://doi.org/10.1108/jmd-10-2015-0143
Chidir, G., Fayzhall, M., Sopa, A., Mustikasiwi, A., Asbari, M., & Purwanto, A. (2020). The Role of Organizational Commitment, Organizational Culture and Mediator Organizational Citizenship Behavior (OCB) on Employees' Performance: Evidence from Indonesian Automotive Industry. International Journal of Control and Automation, 13 (2), 615–633. http://sersc.org/journals/index.php/IJCA/article/view/11205
Chin, W. (1998). The Partial Least Squares Approach to Structural Equation Modeling (E.Modern Methods for Business Research, In: GA Marcoulides (ed.)). Lawrence Erlbaum Associates Publisher.
Colquitt, J., Lepine, JA, & Wesson, MJ (2014). Organizational Behavior: Improving Performance and Commitment in the Workplace (4e). New York, NY, USA: McGraw-Hill.
Farooq, N., Bilal, H., & Khalil, SH (2020). Pay Discrepancy and the Mediating Role of Job Satisfaction between Pay Satisfaction and Organizational Citizenship Behavior: A Case of the Federal Government of Pakistan. Journal of the Research Society of Pakistan, 1 (57), 219–231.
Fayzhall, M., Asbari, M., Purwanto, A., Basuki, S., Hutagalung, D., Maesaroh, S., Chidir, G., Goestjahjanti, FS, & Andriyani, Y. (2020). The Influence of Leadership Style on Teacher Innovation Capabilities in Organizational Learning Perspective. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 64–91. https://ummaspul.e-journal.id/Edupsycouns/article/view/413
Fayzhall, M., Asbari, M., Purwanto, A., Goestjahjanti, FS, Yuwono, T., Radita, FR, Yulia, Y., Cahyono, Y., & Suryani, P. (2020). Transformational versus Transactional Leadership: Which Affects Teacher Job Satisfaction? EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 256–275. https://ummaspul.e-journal.id/Edupsycouns/article/view/463
Fornell, C., & Larcker, DF (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18 (1), 39. https://doi.org/10.2307/3151312
Ghozali, I. (2014). Structural Equation Modeling, Alternative Methods with Partial Least Square (PLS) (4th ed.). Diponegoro University Publishing Agency.
Goestjahjanti, FS, Asbari, M., Purwanto, A., Agistiawati, E., Fayzhall, M., Radita, FR, Maesaroh, S., Asnaini, SW, Chidir, G., Yani, A., Singgih, E ., Sudiyono, RN, Basuki, S., Yuwono, T., Hutagalung, D., Wijayanti, LM, & Hyun, CC (2020). The Effect of Organizational Learning on Increasing Hard Skills, Soft Skills and Teacher Innovation. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 87–97. https://ummaspul.e-journal.id/Edupsycouns/article/view/436
Hair, JF, Black, WC, Babin, BJ, & Anderson, RE (2010). Multivariate Data Analysis (7th ed.). Pearson Prentice Hall.
Huang, M., Peng, J., & Wang, C. (2017). The Effects of Users' Organizational Citizenship Behaviors on Information System Performance. The 2017 4th International Conference on Systems and Informatics (ICSAI 2017) The, Icsai, 1652–1656. https://doi.org/10.1109/icsai.2017.8248549
Hutagalung, D., Asbari, M., Fayzhall, M., Ariyanto, E., Agistiawati, E., Sudiyono, RN, Waruwu, H., Goestjahjanti, FS, Winanti, & Yuwono, T. (2020). The Role of Religiosity, Transformational Leadership, Job Satisfaction and Organizational Citizenship Behavior Mediation on Teacher Performance. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 311–326. https://ummaspul.e-journal.id/Edupsycouns/article/view/483
Kreitner, R., & Kinicki, A. (2014). Organizational Behavior (9th ed.). Four Salemba.
Kusumaningsih, SW, Ong, F., Hutagalung, D., Basuki, S., Asbari, M., & Purwanto, A. (2020). Organizational Culture, Organizational Commitment and Employees' Performance: The Mediating Role of Organizational Citizenship Behavior. TEST Engineering and Management, 83 (March-April 2020), 18277–18294. http://www.testmagzine.biz/index.php/testmagzine/article/view/6958
Laski, SA, & Moosavi, SJ (2016). The Relationship between Organizational Trust, OCB and Performance of the Faculty of Physical Education. International Journal of Humanities and Cultural Studies, 1, 1280–1287. http://www.ijhcs.com/index.php/ijhcs/index
Luthans, F. (2002). Organizations Behavior. McGraw Hill International: John E. Biernat.
Luthans, F. (2005). Organizational Behavior (11th ed.). ANDI Publisher.
Maesaroh, S., Asbari, M., Hutagalung, D., Agistiawati, E., Basuki, S., Radita, FR, Nurasiah, Yulia, Y., Singgih, E., & Chidir, G. (2020). The Influence of Religiosity and Transformational Leadership on Teacher Performance through Organizational Citizenship Behavior Mediation. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 276–290. https://ummaspul.e-journal.id/Edupsycouns/article/view/473
Novitasari, D., & Asbari, M. (2020). The Role of Readiness to Change in Teacher Performance during the Covid-19 Pandemic. Journal of Industrial Engineering & Management Research (JIEMAR), 1 (2), 219–237. https://jiemar.org/index.php/jiemar/article/view/63
Oren, L., Tziner, A., Nahshon, Y., & Sharoni, G. (2013). Relations between OCBs, organizational justice, work motivation and self-efficacy. Amfiteatru Economic Journal, 15 (34), 505–517.
Organ, DW, Podsakoff, PM, & MacKenzie, SB (2005). Organizational Citizenship Behavior; Its Nature, Antecedents, and Consequences. SAGE Publications.
Prameswari, M., Asbari, M., Purwanto, A., Ong, F., Kusumaningsih, SW, Mustikasiwi, A., Chidir, G., Winanti, & Sopa, A. (2020). The impacts of leadership and organizational culture on performance in indonesian public health: The mediating effects of innovative work behavior. International Journal of Control and Automation, 13 (2), 216–227.
Purwanto, A., Asbari, M., & Hadi, AH (2020). The Influence of Transformational, Authentic, Authoritarian, Transactional Leadership Style on the Performance of Pesantren Teachers in Tangerang. Dirasah, 3 (1). https://ejournal.iaifa.ac.id/index.php/dirasah
Purwanto, A., Pramono, R., Asbari, M., Senjaya, P., Hadi, AH, & Andriyani, Y. (2020). The Influence of Leadership on Primary School Teacher Performance with Work Involvement and Organizational Culture as Mediators. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 50–63. https://ummaspul.e-journal.id/Edupsycouns/article/view/412
Putra, AS, Novitasari, D., Asbari, M., Purwanto, A., Iskandar, J., Hutagalung, D., & Cahyono, Y. (2020). Examine Relationship of Soft Skills, Hard Skills, Innovation and Performance: the Mediation Effect of Organizational Learning. International Journal of Science and Management Studies (IJSMS), 3 (3), 27–43. http://www.ijsmsjournal.org/2020/volume-3 issue-3 / ijsms-v3i3p104.pdf
Robbins, SP (2001). Organizational Behavior: Concept, Controversies, Applications (8th Editio). Gramedia Group Index.
Robbins, Stephen P, & Judge, TA (2019). Organizational behavior. pearson.
Saxena, S., Tomar, K., & Tomar, S. (2019). Impact of Job Satisfaction on Organizational Citizenship Behavior. SSRN Electronic Journal, 1994. https://doi.org/10.2139/ssrn.3323753
Sugito, M., & Harjatno, S. (2020). And Work Environment (OCB) With Participatory Leadership Style For Pt. Surabaya Laundry Sentosa Di Gempol - Pasuruan The Effect of Job Satisfaction, Motivation, and Work Environment on Organizational Citizenship Behavior (Ocb). 1–50.
Sutardi, D., Novitasari, D., Asbari, M., Silitonga, N., Nugroho, YA, Hutagalung, D., Mustofa, Chidir, G., Basuki, S., & Yuwono, T. (2020). The Effect of Work-Family Conflict, Job Stress and Social Support on Job Satisfaction: A Case Study of Female Teachers in Tangerang. EduPsyCouns: Journal of Education, Psychology and Counseling, 2 (1), 482–498. https://ummaspul.e-journal.id/Edupsycouns/article/view/513
Tsui, AS, Egan, T., & O'Reilly, C. (1991). Being Different: Relational Demography and Organizational Attachment. Academy of Management Proceedings, 1991 (1), 183–187. https://doi.org/10.5465/ambpp.1991.4976867
